Little Living - privacy policy

Introduction

Little Living regards customer privacy as a key part of our relationship with our customers. The following privacy policy applies to all Little Living customers and conforms to Internet privacy standards. If you have questions or concerns regarding this statement, please contact us.

Collection of Information

In order to use the Little Living website, we may require information from you in order to provide the best service possible. Correspondence may be collected and stored, particularly in regard to sales, support and accounts, including email in order to serve you better.

Any information collected by Little Living is collected via correspondence from you or your company. This may be via the telephone, email, mail, fax or directly through our website.

Use of Collection Information

Any details collected from Little Living customers are required in order to provide you with our products and/or services, and a high level of customer service. Correspondence is recorded in order to provide service references.

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

If you have any questions about security on our Website, please email us at contactus@littleliving.com.au.

Orders

If you purchase a product or service from us, we may request certain personal information from you. You may be required to provide contact information (such as name, email, and postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Communications

Little Living uses personal information for essential communications, such as emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from our mailing list by emailing contactus@littleliving.com.au.

Third Parties

Little Living may, at its discretion, use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. Little Living does not share any information with third parties for any unknown or unrelated uses.

Legal

We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Links

Links on the Little Living site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of littleliving.com.au.

Changes to Privacy Policy

If we decide to change our privacy policy, we will notify these changes on the homepage and other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it when you need. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

Little Living - security policy

Little Living uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet.

All online credit card transactions that are performed on this site, use the eWAY gateway and are secured payments.

With eWAY:

  • Payments are fully automated with an immediate response;
  • Your complete credit card number cannot be viewed by Little Living or any outside party;
  • All transactions are performed under 128 Bit SSL Certificate;
  • All transaction data is encrypted for storage within eWAY's bank-grade data centre, further protecting your credit card data;
  • eWAY is an authorised third party processor for all the major Australian banks;
  • eWAY at no time touches your funds. All monies are directly transferred from your credit card to the merchant account held by Little Living.

For more information about eWAY and online credit card payments, please visit www.eWAY.com.au.